REALPARTIESx

REALPARTIESx

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REALPARTIESx - Terms and Conditions

Here are our terms of service. They don’t take too long to read, we promise! But it’s worthwhile checking them out as it will help make your REALPARTIESx experience all the better.

If you have any queries please contact us at realparties@claphandies.com

Payments

All payments are taken online (no payments can be taken on the day in our venues or by our leaders at home parties). We take a €50 deposit payment to hold the booking and request the balance two weeks prior to the party date.

Cancellations

We hope you do not have to cancel, however we understand that sometimes cancellations cannot be helped. Our cancellation policy is as follows:

Four weeks before your party - deposits will be refunded in full.
Three weeks or less before your party - deposits become non-refundable.
Ten days before your party - 50% of balance payments will be refunded (less deposit)
Sorry, there are no refunds if you cancel less than ten days before your booking date. However where we have been able to refill a canceled booking, a credit note will be provided.

Changes to your party package

Final food and party bag orders must be placed 5 days before your booking date.

REALPARTIESx Venue Parties - Room availability

Your room will be available 15 minutes before your party start time. Feel free to drop a cake in a little earlier, but please don’t arrive much before this as we’ll be busy getting ready and we don’t want to ruin the illusion by you seeing us sweeping floors!

REALPARTIESx Venue Parties - Party Food

Our Party food cannot be guaranteed allergen free. A full list of allergens will be provided. They include Dairy, Nut, Gluten. If any guests have food allergies we recommend they bring along their own Party Food.

If you are providing your own food you will need to bring napkins and plates. These can be provided by us at a small extra cost.

Home Parties

Depending on the party theme booked we may have some “messy” activities, for example, in our Science and Maker themes. We aim to keep the materials we use washable and non permanent. If you are worried about the materials or equipment we use please do discuss this with your party leader on the day. We recommend covering the surfaces we will be using as we cannot be held responsible for scratches or damage.

Our staff members are full time employees and not “independent contractors.” All employees are covered by our employee liability insurance.

Community Centre Parties (booked by you)

We can provide you with our public liability certificate to give to the venue you have booked. You are responsible for booking the venue, arranging keys, decoration and clean up (Our party leader will of course clean up any mess they make).

Party Bags

Please note our party bags are not suitable for under 3’s

Thanks for reading. We hope that you and your kids get as much fun out of REALPARTIESx as we do.

Claphandies Ltd - Registered Address: 4 Mayfield Road, Kilmainham, Dublin 8